Support

TB Marmi’s finished products are installed and used around the world, making comprehensive after-sales support an essential part of our service.
One of the first steps we take is the preparation of a dedicated Use and Maintenance Manual supplied with every project. This document is tailored to the specific materials used and their mechanical and chemical characteristics, providing clients with clear guidance on daily use, maintenance procedures and best practices for long-term care. It also outlines the recommended frequency and type of surface treatments required over time to preserve marble, onyx, natural stone and all other materials in optimal condition for years to come.
The manual includes recommendations for professional cleaning and treatment products that are widely available worldwide from leading manufacturers. In addition, our customer support team remains available to provide advice and assistance whenever specific issues may arise during the life of the project.
When required, a specialised technician can be deployed directly on site to resolve complex situations that cannot be effectively managed remotely, ensuring the highest level of service and long-term performance of the installation.